BidCompass ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at bidcompass.in.

1. Information We Collect

Account Information: When you register, we collect your company name, contact person name, email address, phone number, and business details (GST number, PAN, turnover, certifications).

Usage Data: We automatically collect information about how you interact with the platform, including pages visited, features used, and time spent.

Tender Data: Documents you upload, BOQ entries, and bid documents generated through the platform.

2. How We Use Your Information

3. Data Security

We implement industry-standard security measures including encryption at rest and in transit, per-tenant encryption keys, session timeout controls, and role-based access control. All financial credentials (portal logins) are encrypted using Fernet symmetric encryption with per-company keys.

4. Data Sharing

We do not sell your personal or business information to third parties. We may share data with:

5. Data Retention

We retain your account data for as long as your account is active. Tender data and generated documents are retained for 3 years. You may request deletion of your account and associated data by contacting us.

6. Your Rights

You have the right to access, correct, or delete your personal data. You may export your company profile and tender history at any time. Contact support@bidcompass.in for data-related requests.

7. Cookies

We use session cookies for authentication and language preferences. We do not use third-party advertising cookies.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify registered users of material changes via email.

9. Contact

For privacy-related questions, contact us at support@bidcompass.in.